Mairi-Claire Tay | Unofficially Shoptalk

Oliver Buchannon

Mairi-Claire Tay

Exclusive Interviews

Apr 18, 2025

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4 min read

Retail innovation is no longer optional. But it shouldn’t feel like complexity.

At Shoptalk 2025, Kyndryl’s Brandon Rael mapped how infrastructure, AI, and frontline operations are being rebalanced to deliver clarity—not chaos—for retail teams under pressure.

Mairi-Claire Tay

Exclusive Interviews

Mar 26, 2025

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5 min read

From Possibility to Priority: Sabrina McPherson on AI’s Role in Retail’s Next Chapter

At Shoptalk 2025, Publicis Sapient’s Sabrina McPherson doesn’t talk up AI—she breaks it down. In this sharp, no-hype conversation, she explains why the best retail innovation starts with structure, not speed—and why beauty is still the benchmark everyone’s learning from.

Mairi-Claire Tay

Exclusive Interviews

Mar 26, 2025

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5 min read

Why PlushBeds Is Betting on Storytelling, Value, and Smarter Attribution

After 15 years in the DTC mattress market, PlushBeds CEO Michael Hughes is looking for more than scale—he’s looking for signal. At Shoptalk 2025, he explains why smart attribution, sharper storytelling, and a relentless focus on value are driving the next phase of growth.

Mairi-Claire Tay, +1